Question 1

How to track Ringless Voicemail (RVM) Delivery?

Accepted Answer

The success and failure rates of your RVM (Ringless Voicemail) deliveries is crucial for optimizing your campaigns for maximum callbacks. This guide outlines the steps to efficiently track the performance of your RVM deliveries.

Steps to Track RVM Delivery Success

Access Your Campaigns:

Log in to your https://app.voicedrop.ai/
Navigate to the Campaigns section from the main dashboard.

Select Your Campaign:

From the list of campaigns, find and select the specific campaign you wish to analyze.

Open Options Menu:

Click on the three-dot icon (⋮) next to your selected campaign to reveal additional options.
Choose the Prospects option from the dropdown menu.
Locate and click on Export Delivered RVMs . This action will generate a report that includes the delivery status of your messages.

Download the Report:

Save the generated report to your device. It will typically be in Excel or CSV format for easy analysis. (Sample of a log screenshot)

Analyzing the 'Sent Status' Column:

Open the downloaded report and locate the Sent Status column.
Review the entries, focusing on the following statuses:

${color}[#fa0000](What each Sent_st

Question 2

How to Purchase a Sender Number on VoiceDrop?

Accepted Answer

We usually recommend using multiple Sender numbers to send RVMs to avoid the numbers from being flagged.

| The recommended rate for sending RVMs 50 RVMs/ per number/per day.

Follow these steps to buy a Sender Number:

Navigate to the My Sender Numbers page.

My Sender Number page.

Click on 'Buy Sender Numbers'.

Buy Sender numbers Button

Select your preferred area code and state, then toggle 'Add to Cart' | Note: Unhide numbers marked as spam and avoid choosing those highlighted in yellow

| Tip: Use the AI search tool for faster selection of numbers

Selecting Numbers per Area code

Click 'Checkout'.

Creating a Redirection Profile

Click 'Create Redirect Profile' — this is the number that will receive the forwarded calls. And select the numbers to which the calls are forwarded to, if you have already completed this step skip to step 6.

||| (Important): Make sure to verify this number by adding it to your profile. This is essential so you can assign it as a Redirect number.

![Redirection Profile](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/c/de0cd3c3eb2dd000/redirection-profile_1e4ezw9.png

Question 3

How to Make Your AI Voice Clone Sound More Natural?

Accepted Answer

If your AI voice clone sounds too robotic, you can fine-tune its stability settings to make it more human-like. Follow these steps to adjust your recording:

Navigate to the Setup Page.
Select Your Current Recording in the Voice Clone section.
Click on the three-dot icon (⋮) next to the voice clone you want to edit, then select "Settings" to access customization options. (See image below for reference.)

Voice Clone Settings

Adjust the Voice Clone Stability:

Lower Stability: Produces a more natural, human-like voice.
Higher Stability: Results in a more robotic, AI-generated tone.

( Optional) Adjust Voice Clone Speed

This is to optimize the overall rhythm—adjusting between a steady, natural pace or a quicker delivery, depending on your audience/workflow.

To preview the changes, enter a sample script in the text box, then click " Test Voice Clone" to hear how the adjustments affect the voice clone output.
Once satisfied, click "Save" to apply your settings and use them in your campaign.

By tweaking these settings, you can enhance the realism of your AI voice and make interactions feel more engaging! If you have any questions, don’t hesitate to reach out for support.

Question 4

How to Find Your API Key on VoiceDrop?

Accepted Answer

Our APIs help you work more efficiently by letting you perform different actions on VoiceDrop. If you need an auth-key for API access, just follow these steps.

** Navigate to the API Section: **To begin, log in to your account and head to the API section. You can do this by clicking the "API" button, located in the dark left-side menu.

API page

**Select the Ringless Voicemail Endpoint: **Once inside the API section, find and select the endpoint —this ensures you’re working with the correct API feature.

API Endpoints

**Access Headers: ** ****Next, click on *"Headers."* This will open up additional settings and options related to your API request.

Auth-key

** ** Finalize and Copy the Auth-key*: Copy and store your auth-key securely. This key is essential for authenticating API requests, so make sure to keep it private and accessible only to authorized users.

Question 5

Validate Prospects

Accepted Answer

How to Validate Your Prospects' Phone Numbers

Validating your prospects means checking the validity of their phone numbers to ensure successful communication. To begin the validation process, navigate to the Phone Validation page.

Methods for Validating Phone Numbers

There are two primary methods for phone number validation:

Individual Validation: This method allows users to validate one phone number at a time.
Bulk Validation: This method enables users to validate multiple phone numbers simultaneously by uploading a list.

Steps for Bulk Validation

To perform bulk validation, follow these steps:

Click on Bulk Validation.
Upload your CSV file containing the phone numbers.
Select the column that contains the phone numbers.
Confirm the validation.
Once the validation is completed, a module will appear displaying the Number of Validated Numbers.
Click on the 'Export Results' button to review the validation outcomes.

Reviewing Validation Results

After exporting the results, you can easily review the status of the validated numbers. The outcomes will categorize the numbers into three categories:

${color}[#f13737](Not Recommended): Avoid contacting these numbers.
${color}#f6bc01: These numbers may have issues contacting them.
${color}#16ab65: Safe to contact these numbers.

By following these steps, you can efficiently validate your prospects' phone numbers and enha

Question 6

How to Delete a Voice Clone?

Accepted Answer

How to Delete a Voice Clone?

If you're unsatisfied with your current voice recording, follow these steps to create a new one:

Navigate to the Setup page .
In the Voice Clone section, listen to your current recordings.
If you wish to delete a recording, click on the three dots next to it and select Delete
After that, still on the Voice Clone section section, click on "Create a New Voice Clone" and follow the prompts to set up your new voice recording.

Frequently Read Articles

Browse All Categories